Testimonials
What my customers say
Lead Power Platform Engineer
“Marc is a great leader and advocate for customer success and employee retention. He injects positivity to all he does and always provides holistic solutions to industry problems ensuring the fix is the best outcome for the client and organisation. Marc has the ability to be reactive operationally and proactive strategically giving the opportunity for the business to be dynamic and effective in all situations. Marc leads by example and empowers colleagues to autonomy and unlock their professional motivational desires.”
Toby
Chief Operating Officer
Marc is a positive, energetic and motivational manager; I worked for Marc whilst in BT and was lucky enough to be part of his team of Service Deliver Managers, his drive for customer service was first rate, as was his care for the well-being of his team.
David
Client Specialist
My working relationship with Marc has been a pleasure, he is genuinely a positive and motivating person to been around. His passion for work is nothing I have experienced in previous roles and inspires me on a daily basis. He is a commited and a dedicated person that strives to make people be the best they can be.
Lesley
Journalist and broadcaster
Marc is an outstanding leader whose passion for customer-focussed service is infectious and inspiring. His practical business experience along with his industry best practice knowledge, repeatedly proved invaluable to myself and the team of which I was part. The combination of complex projects and demanding customers can result in unforeseen challenges and I always found Marc willing and able to listen, analyse and then help me to drive effective solutions. As we were building our service transition team, he provided a vision and encouraged everyone to contribute to how that should be realised. Marc is also highly skilled at not only stimulating positive, customer-centric thinking, but making everyone feel they and their contributions are valued. I have great respect for him as a person and have no hesitation in recommending him for senior roles
John
Programme Director
I worked with Marc during the delivery of 2 large scale transition/transformation Programmes. On the first of these engagements, it was immediately clear that Marc knows his job inside out… Both the client take-on and life-cycle service management was exemplary and that provided me as a PM and the client receiving the services with the assurance that the service mgmt. was in good hands. Marc is a highly experienced and consummate professional but also a real people person whose adept at building strong working relationships with both peers and clients.
Chris
